We just wanted to let you know that due to Royal Mail's industrial action in the coming weeks, there will be disruption to their collections on the following dates.

 

  • Friday 30 September 2022
  • Saturday 1 October 2022
  • Thursday 13th October 2022
  • Thursday 20th October 2022
  • Tuesday 25th October 2022
  • Monday 28th November 2022

 

Further dates have also been announced for strike action which impacts different parts of their operation on the following dates:

 

Processing, Distribution, International, Collections, Admin: 3rd, 9th, 15th, 24th November and 1st December 2022

Delivery: 4th, 10th, 16th, 25th November and 2nd December 2022

Network: 2nd, 8th, 14th, 23rd, 30th November 2022

 

This means that our deliveries around this period are likely to take longer than normal to reach you.

 

Unfortunately, these delays are beyond our control so we advise that you order early to avoid delays.

 

We thank you for your understanding and apologise for any inconvenience caused.

 

For more info please visit royalmail.com/latest-news


Postage and Packing: All UK orders are despatched, via First Class Royal Mail, within 24 hours if the order is placed Monday to Friday (excluding Bank Holidays). Orders placed on weekends are despatched the next working day.




CUSTOMERS IN THE UK – All Products


Free P&P (on UK orders over £20)
3-5 working days. Orders placed after 12pm or placed on a Saturday, Sunday or bank holiday will be despatched the following working day.


Standard UK (on orders under £20)           £3.99
3-5 working days. Orders placed after 12pm or placed on a Saturday, Sunday or bank holiday will be despatched the following working day.




CUSTOMERS IN EUROPE – Food Supplement products only


Standard Delivery: Rest of Europe           £9.95
Up to 14 working days. Orders placed after 12pm or placed on a Saturday, Sunday or bank holiday will be despatched the following working day.


Courier Delivery: Rest of Europe           £24.95
1-3 days (for orders placed before 12pm). Orders placed before 12 noon Monday to Thursday will be dispatched same day. Orders placed after 12 noon or placed on a Friday, Saturday, Sunday or bank holiday will be despatched the next working day.


Please note: your order may be subject to additional customs charges.


CUSTOMERS IN THE REST OF THE WORLD – Food Supplement products only


Standard Delivery: Rest of World           £14.95
Up to 30 working days. Orders placed after 12pm or placed on a Saturday, Sunday or bank holiday will be despatched the following working day.


Courier Delivery: Rest of World           £29.95
2-4 days (for orders placed before 12pm).

Orders placed before 12 noon Monday to Thursday will be dispatched same day. Orders placed after 12 noon or placed on a Friday, Saturday, Sunday or bank holiday will be despatched the next working day.

 



*PLEASE NOTE: The majority of the products ordered from our website are lightweight packs of supplements (rather than heavy jars of oil or soft jells). On occasion it may not be profitable for us to offer free shipment on these heavier items when ordered in bulk. Therefore if an order will cost more than the stated amount to send due to weight we will contact you, the customer, to explain how much it will cost to send. You then have the option to pay the additional charges or you can cancel the order and we will refund the amount paid.